Something bad happened, now what?

Raise your hand if you’ve ever been in a car accident? What about, did you ever break a bone? How about you broke a plate in the kitchen? (I’ve done two of the three – I will let you guess which one I haven’t done…yet.) The point is none of these things were planned, right?…

When what you’ve always done stops working

We all get those emails, right? “I’m just following up on….” blah blah blah. YUCK! Can we all agree to stop following up? …but I want my answer! Yes – I get it that you need an answer, however, following up is all about you. You’re doing it in your timeframe, at your convenience, for…