Facebook Pages Are Changing…Again

Facebook. They love to change stuff, right? How many of you noticed on the recent update that the icons at the button light up when you push the bell for notifications or the picture sign for your newsfeed? (If not – you’re welcome.) If you have a business page on Facebook, then be sure to…

Online reviews and responses can really bite!

I’ve been talking a lot about words lately, right? Well – they matter…a lot…and I want to share some ideas with you on ways you can be better about your words and how you react to social media reviews. To reply or not to reply – that’s the real question! Not everything needs a response……