How did we become comfortably numb to building relationships online?

Pink Floyd. If you’re remotely close to my age (cough cough…rolling toward fifty before I know it) then the mere mention of this band and their tale behind being comfortably numb conjures descriptions such as dark, disjointed, brilliant, and even crazy. Today, I see a lot of comfortably numb relationships happening all around me and…

Why KLT is important to your business

I believe your KLT Factor is your single most important measure of success in your business. After a year of research for a book I’m writing (stay tuned – – coming in 2017!) I found no other measure in increasing business growth and reversing attrition than improving your know, like trust (KLT) factor. Let me…

How has prospecting changed?

When I was thirteen years old my father took us on “vacation” to Crater of Diamonds State Park in Arkansas. I use quotations for “vacation” because it was the worst memory of my teenage life. (Ok – the boy who dumped me that year was worse, but I specialized in drama at that age so…