Facebook Pages Are Changing…Again

Facebook. They love to change stuff, right? How many of you noticed on the recent update that the icons at the button light up when you push the bell for notifications or the picture sign for your newsfeed? (If not – you’re welcome.) If you have a business page on Facebook, then be sure to…

Online reviews and responses can really bite!

I’ve been talking a lot about words lately, right? Well – they matter…a lot…and I want to share some ideas with you on ways you can be better about your words and how you react to social media reviews. To reply or not to reply – that’s the real question! Not everything needs a response……

Pizza, anyone?

I’m going to keep this short and to-the-point: Words Matter. When John Schnatter of Papa John’s used the N-word on a corporate conference call, you would think he would know that is wrong, right? However, people sometimes think their words are weightier and can be thrown around. Um, no. Every single person needs to stop and…

#FridayReads – What to do when it’s your turn? – Seth Godin

You know how you finish a book and think, “I want to read that again!” Well….that’s exactly how I felt when I finished the last page of Seth Godin’s book, “What To Do When It’s Your Turn“. It was a 158-non-stop-page-turner kind of book! The Opportunity That’s what the entire book is built on –…

Women’s Marketing: Either go all in or get out

I’m being pretty bullish on this topic and you know why? Because I’m a woman and we deserve our own marketing messages in financial services. I know – I know – some folks out there may be sick of the female ‘movement’, but guess what? Without us, mankind doesn’t exist, so let’s figure out a…

Who’s sick of hearing the word “innovation” yet?

There are few words in financial services like “innovation” to make the majority of us cringe. And guess what? We all better get over ourselves – and quickly – because if you’re not embracing this word, you’re likely adding paper to your fax machine, picking up a movie at Blockbuster on the way home, and…

No SPAM Sandwiches for you! (YEAH!!)

I think one of the biggest deterrents of connecting on LinkedIn is access to someone’s email address and the fear of being spammed. CAN I GET A WITNESS? I get very aggravated when someone adds me to their newsletter, etc. and then I have to stop and unsubscribe. Let me explain why this is poor…

Something bad happened, now what?

Raise your hand if you’ve ever been in a car accident? What about, did you ever break a bone? How about you broke a plate in the kitchen? (I’ve done two of the three – I will let you guess which one I haven’t done…yet.) The point is none of these things were planned, right?…

Let’s get personal, shall we?

Hi! My name is (what?) My name is (who?) My name is Slim Shady. I don’t really think you came here for rap or hip hop. But I think you need to remember Eminem’s message because I’m reading a lot of content out there on your social media accounts that probably doesn’t speak to your…

Stop keeping up with your competitors…

I was eight years old when we got a remote-controlled color television. We were the first family in the St. Charles Hills neighborhood (that we knew of, at least) that had one. All of the kids on the street crowded into our living room and my father handed me “the clicker” (as we affectionately called…

The way to your client’s business is not through their stomach…

I’m the first person on the planet to admit they love donuts. I mean – it’s actually a true love affair of mine (along with coffee….). But you need to just STOP bringing the goodies to clients and do something much more powerful and long-lasting. After I read an article by Sally Poblete on BenefitsPro.com…